I have made some changes to my decks and want to sync the change to the web.
As I choose to the option of “upload to ankiweb” , it will end with the warning of" AnkiWeb ID or password was incorrect; please try again".
I have verified the ID and password on the web and my iphone, no problem.
Currently I was working my anki on the windows 10, where this issue happened.
I did not know what is the cause of this issue, and is there any solutions there?
In the Anki program on Windows, log out of AnkiWeb then log in again.
- To to this, go to the Tools → Preferences menu item and the Preferences window will open.
- Then click on the Syncing tab and click the Log Out button in the AnkiWeb Account section.
When you log in again, make sure you are using the same email address and password that you have used to successfully log into the AnkiWeb web site.
If that doesn’t work, it could be an add-on causing a problem.
To temporarily disable add-ons, exit Anki then start Anki while holding down the Shift key on your keyboard. This will start Anki with add-ons disabled. Then see if your AnkiWeb sync is working.
Please let us know the results.
I have done the following things to solve the problem,
1 Disable all the addons
2 Enable the FSRS in option
3 Update the anki and addon
4 Change the network to my mobile hotspot
If you’re connecting from a proxy/VPN, the error may be coming from it instead of AnkiWeb.
Maybe proxy is the cause of the problem,
I found as change is relatively small, there is no problem of syncing, while as I makde a big change to the anki database yesterday, the anki asked me to upload to the ankiweb, this problem occurred again.
An upload sends more data in one request, which perhaps the proxy you are using does not support.