Incorrect Username or Password

Syncing & AnkiWeb
1

I have had an AnkiWeb account for years and have the Anki desktop app on my home laptop. It won’t let me sync on my new PC saying that I entered my AnkiWeb ID and password incorrectly. I went to the AnkiWeb and logged in just fine. Changing my password on AnkiWeb didn’t fix the problem. Could anybody help me?

Thanks!

2

I’d expect it to work if you’ve triple-checked the username and password you’re typing in is identical. If problems continue, please follow the steps on When problems occur - Frequently Asked Questions