Update interfering with sync, App wont open

[agoldstein135]

Hello!
I’m trying to open my anki app on my desktop and it starts to open and sync, but the update message is preventing the sync from finishing and I can’t click on anything, including the option to update the app now.
I have to force quit the app and have restarted my computer to no avail.
Thanks for any help!

[dae]

You can fix the problem either by installing the latest version, or by starting Anki while holding down the shift key, and then clicking on ignore.

[agoldstein135]

Thank you!

[jose333]

+1
TY

Had same issue here. Shift key is the solve. Thanks!

[eabrisha]

I’m having the same issue but I am not able to click ignore
The buttons to either ignore, No or Yes are not Click-able

And i have just updated to the 2.1.33 version - something is wrong - I think all my cards were deleted
Please help!!

[eabrisha]

And i am also getting the error of the app being unable to quit

[agoldstein135]

To quit, I had to click on the apple in the left corner and then click force quit.
Starting it again by holding down the shift button worked.