Hello!
I’m trying to open my anki app on my desktop and it starts to open and sync, but the update message is preventing the sync from finishing and I can’t click on anything, including the option to update the app now.
I have to force quit the app and have restarted my computer to no avail.
Thanks for any help!
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You can fix the problem either by installing the latest version, or by starting Anki while holding down the shift key, and then clicking on ignore.
3 Likes
Thank you!
I’m having the same issue but I am not able to click ignore
The buttons to either ignore, No or Yes are not Click-able
And i have just updated to the 2.1.33 version - something is wrong - I think all my cards were deleted
Please help!!
To quit, I had to click on the apple in the left corner and then click force quit.
Starting it again by holding down the shift button worked.
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