Os Error 10054 Anki Desktop

I have tried everything in my power to resolve this error in my Anki Windows, and I can’t.
I bought Anki for IOS less than a week ago, I never had a sync problem that I could not solve and now my mobile app was useless. I’m really worried! Can anyone help?

PS.: I use Kaspersky Antivirus, but I always disable the VPN.

This is the window that pops up for me, first it’s “checking,” then this message pops up.
ERRO_10054_ANKI

Try disabling the antivirus software completely.

3 Likes

Had tried everything but disable completely hahah
Thank you so much!

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