Network Syncing Error on Desktop

[geo]

Hello I have been trying to sync anki on my desktop but it results in this network error. Anki on my Ipad syncs fine and it is only on my desktop that this problem happens. I have tried turning off firewalls and network securities and the problem still persists. Do you have any ideas?

[sprvlcn]

Someone else got the same error recently, and the solution turned out to be completely disabling the antivirus software.

Os Error 10054 Anki Desktop

I have tried everything in my power to resolve this error in my Anki Windows, and I can’t. I bought Anki for IOS less than a week ago, I never had a sync problem that I could not solve and now my mobile app was useless. I’m really worried! Can anyone help? PS.: I use Kaspersky Antivirus, but I always disable the VPN. This is the window that pops up for me, first it’s “checking,” then this message pops up. [ERRO_10054_ANKI]