I can't sync my Anki account on my desktop, I have tried all the steps u recommended yet still the same please look into my problem, thank you

[COLLINS]

I can’t sync my Anki account on my desktop, I have tried all the steps recommended on the site yet still the same please look into my problem, tha

nk you![Screenshot (807)|690x387]

[COLLINS]

someone please help me resolve this problem

[abdo]

Following the steps in When problems occur - Frequently Asked Questions may help.

[dae]

May be antivirus/firewall/VPN software on your machine: Syncing Error on Desktop

[COLLINS]

I do have a VPN, I’ll check to see if that is the problem