Media Failing to Upload w/ New Decks

Anki Help
1

Hi! In the last few weeks, when I try to publish a new deck, I always get the following image about my media failing to upload:

Screenshot 2025-05-30 at 6.29.16 PM
Screenshot 2025-05-30 at 6.29.16 PM498×600 33.9 KB

I thought the issue would resolve itself because this never used to happen, but it hasn’t. Any thoughts on what’s going on and how I can fix it? I really want to share the decks with my wife, but we need the photos in the study decks.

Thank you,
Jason

2

Is this happening when you’re trying to sync your collection between your device and AnkiWeb? Or is it happening on AnkiWeb when you’re trying to share a deck publicly?

If you’re just sharing with one person, export/import as APKG might be an easier way to go about this. Sharing Decks Privately - Anki Manual .

3

When I’m trying to share the deck publicly.

4
  • Are you sure that the deck is fully synced from your device to AnkiWeb – including the media?
  • Have you tried clearing your cache and cookies for ankiweb.net in your browser? You’ll need to log in to the site again after that.
  • Which deck is it?
5

The screenshot is not from built-in Anki functionality. Please direct your question to the author of the add-on you’ve installed.

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