Hello Anki Team,
I Have been using Anki on windows but today reset my computer and decided to move to using Anki on my Macbook, When I pressed sync only one of my decks appeared and had none of my progress saved.
Is it possible for my progress to restored?
Your help would be appreciated greatly!
Thanks
Were using desktop Anki, installed on Windows? Or were you using AnkiWeb, in a browser on a Windows machine?
If it was desktop Anki – did you have it set up to sync with AnkiWeb? Were you regularly syncing with the servers – by manually pressing Sync and/or automatic syncing on open/close (both would show you a brief syncing pop-up window when Anki was syncing)?
Did you connect your Macbook to the same AnkiWeb account you were using on Windows?
I ask these questions for this reason – i’m looking at the AnkiWeb account connected to the email address you used to post here. It was created about 6 weeks ago, but it doesn’t show signs of continuous activity since then. If your weren’t regularly syncing your Windows Anki install with this account, the only thing it has is the last version of your collection that you synced.
I was using desktop Anki. I completely missed the sync button until downloading it on my mac today. I will definitely be remembering to sync my account in the future, Thanks for the reply!
