Issue with Images Not Loading After Switching to New Computer

Dear Anki Community,

I recently switched to a new computer and encountered a problem with Anki. After logging into my account, my cards loaded but the images are only showing as thumbnails.

I attempted to resolve this by syncing my account, but even after an hour, the images are still not appearing properly. However, these images are displaying correctly on my mobile app.

Is there a way to manually download all the images from Anki Web, or is there another solution to this problem?

Thank you in advance for your help.

Best,

Ilan

https://faqs.ankiweb.net/media-files-may-take-time-to-sync.html

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