Anki restore issue

i had an anki account and would always sync my anki from my desktop.

-i got a new laptop and downloaded anki and signed into my account and my anking decks all appeared properly.
-but as ive been doing cards i noticed that the images no longer appear, they just appear as a general photo icon (i attached an example here), when i click it, either nothing happens or it opens to the photo link

anyone know a solution/ did i do something wrong?
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