Anki Forums

Error message when clicking card tags

All of a sudden, whenever I try to click any of my tags, I get the below error message. This error message pops up also whenever I try to Check Database or Check Media.

DBError { info: “Other(Utf8Error { valid_up_to: 142, error_len: Some(1) })”, kind: Other }

I tried searching for the error on Google, but couldn’t find anything useful. I have the latest Anki version (Version 2.1.33). I tried other troubleshooting steps already (restart computer; delete all my add-ons; reinstall Anki), but I still get this error message. Also, Anki worked fine on my friend’s computer and I don’t see that error message. I only get this error message on my personal computer.

Any solutions? Would appreciate any help!

Your AnkiWeb collection does not appear to have the issue, so assuming you get the same issue with add-ons disabled, I imagine you may be able to fix it by forcing a full sync and choosing download on the next sync.

1 Like