Cloze not showing up

When I try to make a cloze card, the front of the card is empty, and the back of the card contains the text.
I’m typing the sentence in the “text” box, not the “back extra” box, but it still does not show up. I’ve looked up every possible answer, but it doesn’t seem to answer my problem.
can anyone please help?
is there a way to reset the cloze card options if there’s something wrong with that?

thank you…

Make sure:

  1. Your fields look like:

    Text shown on both sides. {{c1::Text only revealed on the back.}}.
  2. Your front template looks like:

  3. Your back template looks like:

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