Hi,
I have been charged unknowingly. I would like to cancel my subscription which was made by mistake. I would really appreciate your help. I would please request the refund and cancel my subscription.
Thank you,
Manali
You are likely not using Anki (as Anki has no subscriptions but is a one-time purchase on iOS/iPad OS), but some Anki knockoff app. (Anki knockoffs - Anki FAQs). We can’t help you with apps by other vendors. If there was an App Store involved, you‘ll likely need to use this stores support options for a refund.
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You probably downloaded the wrong Anki
The correct ones are Ankidroid and Ankimobile
Official Anki website
https://apps.ankiweb.net/
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I’d say there’s also a 50/50 chance this was posted by a bot and not an actual user.
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But, for reference this is still common thing when people don’t differentiate the actual Anki (from AnkiWeb, AnkiMobile) to the rip-off Anki
Good job to the bot, if it is, that it reference this
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