My Anki suddenly won’t open on my Windows laptop anymore. I’ve tried deleting and reinstalling and restarting my device and neither work. My laptop won’t let me update my Anki, not sure why. I’m still able to open Anki on other devices, just not my Windows laptop.
- What is it doing instead? Just nothing? Or appears and crashes? Or gives you a blank screen? Or gives you an error?
- What is it doing to stop you? Again, what are you seeing – nothing happens, errors, etc.?
- At this point, it might be irrelevant what version you were using before, but do you know what it was?
- By deleting, do you mean uninstalling through Windows settings, by running the uninstall.exe in the program folder, or just by deleting the program folder directly?
- What version did you reinstall?
.6. What happened before all of this started? Had you changed something about your configuration?
Hi, thanks for your reply but I think I’ve managed to sort it - I don’t think it was properly deleted at first which is why it didn’t open when I “reinstalled” it.
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Thanks for letting us know what solved it! That is helpful for future users.
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