Anki Web Deck deleted when I tried to sync to PC version

Anki Syncing & AnkiWeb
1

Hi! I recently created a deck on Anki Web when I did not have access to my PC and tried to sync it to the PC version and completely lost the deck. Is there any way I can get the deck back?

2

I want to make sure I’m clear on your steps so I can help you in the right direction. Can you confirm or correct me on this?

  • You already had a collection you were using on Anki desktop – had you never synced that to AnkiWeb, or had you not recently synced that to AnkiWeb?
  • Did you create a new AnkiWeb account and start creating a new collection there? Or did you use an existing account and start adding more to it?
  • When you got back to your PC and synced with AnkiWeb, were you forced to do a one-way sync? Which direction did you pick –
    • upload to AnkiWeb – so the recent additions you had made on AnkiWeb are gone?
    • download from AnkiWeb – so the collection you had on your PC is gone?
3

I had not recently synced the collection I was using on Anki desktop to AnkiWeb, but the deck I was using and lost was on AnkiWeb. I used an existing Anki account and added more to it. For the one-way sync, I selected upload to AnkiWeb, which added the decks from my PC to AnkiWeb but removed my recent additions.

4

Okay! That makes more sense based on what I’m seeing.

I can restore your collection in AnkiWeb from 3 days ago, 16 October. That is the only recent version available and you won’t have anything done after that date. Please let me know if you want me to proceed.

5

yes please! thank you so much.

6

Okay. That’s restored. Start Anki in safe-mode so it doesn’t auto-sync, because you’ll need to force a one-way sync (in Tools > Preferences) so you can choose Download from AnkiWeb.

But before you do that, you’re going to have to preserve your data on your PC, because that download will overwrite your local collection.

  • Export everything in your main collection as apkg, including scheduling – force a one-way sync and download from AnkiWeb – import the apkg you saved – sync again.

  • Or, if you don’t want to mess around with your main profile – Create a new (temporary) profile – set it up to sync and download from AnkiWeb – export everything you have there as apkg, including scheduling and media – log out of syncing (at some point, go back and delete this temporary profile) – import the apkg into your main profile – force a one-way sync to upload everything to AnkiWeb.

7

A post was merged into an existing topic: Desperate need of rapid help! Deleted decks on anki web when I tried to sync

8

thank you so much for your help!