I have continuously had an issue with starting up Anki. After I double click and open the Anki program, I keep seeing “Anki encountered an issue”. To fix this, I have tried going through all of the troubleshooting steps to no avail. I have even uninstalled and reinstalled all of my Anki add-ons and the whole Anki program with no luck. If someone could help me figure out this debug info provided by Anki, that would be greatly appreciated! Also, when I start Anki in safe mode by holding down Shift, then the issue goes away.
Anki 25.02 (038d85b1)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.26100
Unknown error
I also tried to download the 24.11 qt6 version of Anki instead of 25.02. The debug info it gave me when I opened the program was as follows:
Anki was unable to open your collection file. If problems persist after restarting your computer, please use the Open Backup button in the profile manager.
Debug info:
Traceback (most recent call last):
File “aqt.main”, line 640, in loadCollection
File “aqt.main”, line 676, in _loadCollection
File “anki.collection”, line 151, in init
File “anki.collection”, line 292, in reopen
File “anki._backend_generated”, line 144, in open_collection
File “anki._backend”, line 172, in _run_command
anki.errors.DBError: Anki already open, or media currently syncing.