I have tried repeadedly to restart my laptop and to reinstal anki
and to use the program compatibility trouble-shout option.
and I have now the debug info/error code.
can someone smart suggest a possible course of action to resolve my canumdrum.
and it is version 25.02 for windows and my laptop is a HP, victus
for one instance did I sucseed in opening anki, but reapeating those steps did not work a seccond, third or fourth time.
this is the error code/ debug info
Anki 25.02 (038d85b1)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.26100
Traceback (most recent call last):
File “aqt.main”, line 650, in loadCollection
File “aqt.main”, line 686, in _loadCollection
File “anki.collection”, line 151, in init
File “anki.collection”, line 292, in reopen
File “anki._backend_generated”, line 144, in open_collection
File “anki._backend”, line 172, in _run_command
anki.errors.DBError: Anki already open, or media currently syncing.
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File “aqt.errors”, line 253, in show_troubleshooting
File “aqt.utils”, line 127, in openHelp
File “anki._backend_generated”, line 1090, in help_page_link
File “anki._backend”, line 172, in _run_command
anki.errors.InvalidInput: CollectionNotOpen