Anki error always appear!

Hello,everyday i tried to open Anki app “version 2.1.64 Q6” ,but i cant open it many times ,i close it using “task manager” ,i don’t know if i can do something to solve this problem using information from error message! I hope u can help me!
Error Message :
Anki was unable to open your collection file, If problems persist after restarting your computer, please use the Open Backup button in the profile manager.

Debug info:

Traceback (most recent call last):

File “aqt.main”, line 582, in loadCollection File “aqt.main”, line 618, in _loadCollection

File “anki. collection”, line 141, in _

init

File “anki.collection”, line 314, in reopen

File “anki. backend generated”, line 1746, in open_collection

File “anki. backend”, line 156, in _run command

anki.errors. DBError: Anki already open, or media currently syncing.

The error implies that Anki (or some other program, but probably Anki) is still running in the background, and has not been shut down. What happens if you restart your computer?

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