Anki not able to run after update

Anki Help
1

I updated to anki-23.10.1-windows-qt6

which show following when run from batch file:

Anki starting…
Initial setup…
Caught exception:
Traceback (most recent call last):
File “”, line 1, in
File “aqt”, line 82, in
File “aqt.main”, line 22, in
File “aqt.mpv”, line 69, in
ImportError: Module use of python38.dll conflicts with this version of Python.

Press any key to continue . . .

2

Search your computer for python38.dll. Which location(s) is it located?

3

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