I recently opened anki on my windows desktop and was notified of an update available to download. When I went to download everything was going smoothly until it gave me a message saying “can not open launcher due to anki app already open. Please close and try again.” So I closed the app and went to open it using the downloaded launcher and now I am getting a message saying: “fatal error detected; Error loading Python DLL C:\program files\python38.dll’.LoadLibrary: The specified module can not be found”.
I do not know what to do and I have a ton of MCAT flash cards created. Someone please help me.