I can’t open my Anki, whenever I try I get this error message:
Anki 2.1.54 (b6a7760c) Python 3.9.7 Qt 6.3.1 PyQt 6.3.1
Platform: Windows 10
Flags: frz=True ao=False sv=2
Add-ons, last update check: 2022-10-12 17:09:29
Caught exception:
Traceback (most recent call last):
File “aqt.progress”, line 118, in handler
File “aqt.main”, line 197, in on_window_init
File “aqt.main”, line 243, in setupProfileAfterWebviewsLoaded
File “aqt.main”, line 290, in setupProfile
File “aqt.main”, line 450, in loadProfile
File “aqt.main”, line 525, in setup_sound
File “aqt.sound”, line 867, in setup_audio
File “aqt.tts”, line 269, in
File “C:\Program Files\Anki\lib\win32com_init_.py”, line 5, in
import win32api, sys, os
ImportError: Module use of python38.dll conflicts with this version of Python.
PS: Once the actual app opened and I got this message trying to access the decks.
Would be thankful for any help!