Anki devices not syncing properly

[Danika_Dakika]

@jwisch

my phone says 26 new cards, 44 red, and 352 green, while my desktop has 53 new cards, 44 red, and 367 green

1. Are you sure you’re comparing apples to apples? For instance, if you’re looking at the study screen on one and the Decks list, or a Browse search on the other, you’ll see different totals due to burying, and sometimes even add-ons.

2. Are all of your devices using the same version of Anki?

3. Did you check AnkiWeb to see if it matches one or the other?

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@jwisch

now on my Anki mobile app I am getting a 303 syncing error message or just a “network error” whenever I try to sync. I have tried syncing in different locations and I am still getting this error message.

4. See: Error establishing a secure connection when syncing - Anki FAQs – and:

Get HTTPError() code:303 when I try to sync

This may be caused by an unreliable internet connection or firewall. If you have access to a VPN, syncing via the VPN may help.

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@jwisch

my phone and ipad Anki settings match one another and the Anki settings on my Anki account on the Anki website, but they do not match my desktop Anki settings.

5. Can you say more about which settings don’t match?