I’m trying to make a language-learning deck, but whenever I try and attach a sound Anki crashes after the File Explorer opens. Usually the File Explorer opens and it lets me scroll through the files for a second and the program just closes with no error message. I’m using Windows 10 and have tried …

This seems strange. Try turning off hardware acceleration from the preferences screen. [image] Also see https://changes.ankiweb.net/#/known-issues?id=hardware-acceleration-and-startup-issues-on-windowslinux Or try the alternate version from the download site here: https://apps.ankiweb.net/#downl…

Thank you! I tried turning off hardware acceleration but after I did that, I could not re-open Anki and got this error . So I tried uninstalling and re-installing the alternate version as you suggested and it seems to work perfectly now.

This may help with running the standard version (From the support page I linked above): On Windows if you’re unable to get to Anki’s preferences screen and restarting Anki a few times does not help, you may need to manually adjust the graphics driver. You can do this by starting cmd.exe and typing…

Anki crashes whenever I open File Explorer

Anki Help

dae September 9, 2020, 1:25am 5

One other thing you could try: Anki Desktop Crashes When I Try to Export a Deck

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Anki crashes whenever I open File Explorer

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