Hello and thank you for taking time to read this.
I have used Anki for years on different devices over the years, however I haven’t used it in the last 2 years, but when I got a deletion warning to my email I immediately downloaded the program on my new Macbook (also since I want to start using Anki again this month). I logged in and synched using the download option. However the only thing I get is an empty account; no history, no decks, no statistics at all, etcetera.
I have read similar threads on this forum and understand that this problem would happen if I would’ve mixed up the download/upload option but there is just no way I would’ve done that mistake since I’m always very careful with that… So I guess what I’m asking is if you have already deleted my account data because I’ve been inactive? Do you have my data stored somewhere? I would appreciate it a lot really, it’d be too sad to start over from scratch.
I’m looking forward to your reply and thank you very much in advance.