Hello!
I have had an Anki account that I have accessed from my desktop, AnkiWeb and the IOS app for multiple years. Just got a new computer and it says no account exists with my email. This is obviously false and I’m not sure how else to get in.
Possible cause: I hadn’t used my account in a number of months and got an email in December asking me to verify my email address. I didn’t notice it and didn’t do so.
But even so, seems strange that they would delete my account? Any way for me to recover it? I still am signed in and have all my data on the IOS app, but would obviously like to be able to sign in on other devices/if I ever get logged out.
Thank you in advance for any guidance you can provide!