A different profile on my Ankihub (Mac) overwrote my main profile on the same account

Hi, I want to get my main profile back to how it was. An older profile overwrote a lot of the decks and undid my progress. I look at my backups and my last one was in December which is too long ago. Is it possible that you could reset my main profile back to how it was on January 19th.

Thanks

1 Like

please help @dae

You should wait a little bit. Typically, Danika_Dakika helped with these kinds of request a lot here. But no need to mentioned them directly, they’ll see the post soon enough (pinging them won’t make them see it faster).

I’m not part of the staff and cannot see anything related to your account due to that, but I want to tell you that server side backups might be several months old. Which means it’s entirely possible that there is no backup from the 19th of january.

Did you post about this on Reddit today too? Or is that someone else?