AnkiWeb decks overwritten during sync

Anki Syncing & AnkiWeb
1

I was trying to sync my desktop app with AnkiWeb but there was a merge conflict, and I accidentally chose the option that overrides the decks on AnkiWeb when I meant to update those on my local machine, and now my AnkiWeb decks are gone. I know that local decks are backed up but I don’t know how to restore the ones I lost on AnkiWeb. What can I do?

edit: I’ve looked through some of the other posts on the forum and seems like a problem @dae could fix. If you could please take a look at this I would be beyond grateful :pray:

2

The ~500 cards in your AnkiWeb collection don’t appear to have changed since the last backup, so I’m afraid I can not restore any others you may be thinking of.

3

That’s strange. Could you check the decks of the account associated with my alternate email (listed on my profile)?

4

You appear to have around 5000 cards in that account, and the backup from a few days ago is the same, and probably happened after you synced. There’s a backup from July, but that has only about 3700 cards.

5

Yes, the 5000 cards that are now there are the ones that overrode the previous ones. Could you please restore the backup from July?

6

Done - please choose ‘download’ on the next sync.

7

Thank you so much for your help :pray:

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8

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