I’ve recently downloaded Anki on my mobile and am trying to be able to import a number of cards (from CSVs) onto Anki Desktop and to then sync these across to the mobile version.
I’m having an issue as I cannot login and sync on the desktop version of Anki. I have tried my password multiple times. I am able to login successfully on the web version (https://ankiweb.net) but cannot seem to do so on the Desktop version. I have tried copying and pasting the same password from a notepad and it works on AnkiWeb but not on the Desktop version. I have tried changing my password (and could then login on AnkiWeb but not on mobile).
Based on this I am >95% confident that this is not an issue with me entering the password and is an Anki Desktop specific issue.
Given that I cannot batch upload from a CSV to AnkiWeb or on my mobile this issue means I’m not able to use Anki Mobile in the way I would like.
I was able to sync successfully one time; however, I haven’t been able to login and sync since.
I’m using v2.1.38 of Anki Desktop. I’m using a work computer so will need to get an Admin to install the new version to see if that addresses the issue. Is there a known bug in the version I’m using that would cause this?