Hi there, still unable to sync despite logging into Anki web and reconfirming my email address. Any assistance would be great, thanks.
I can see the AnkiWeb account connected to the email address you used to post here, and it hasn’t been confirmed since 2024. Do you have multiple AnkiWeb accounts?
Hi there I’ve got two,
But this concern is relating to the account linked to the he163076@health.wa.gov.au account.
Thanks!
[Now that I have it, feel free to delete that email address from your message, if you don’t want it public.]
That account doesn’t need to be re-verified yet, because it was only created 2 months ago.
You should make sure that both of your devices are set up to sync with the same account, because your Mac appears to be trying to sync with the other inactive-since-2024 account.
Ah thank you so much for your help!