I keep getting the same error when trying to sync, even after doing multiple troubleshooting steps

Anki Syncing & AnkiWeb
1

Hi,

My AnkiWeb account has been syncing normally for a long time, but today sync suddenly stopped working.

Error:

Syncing failed, because your email address needs to be (re)confirmed.

I’ve already tried the following:

  • Updated to Anki 26.05
  • Restarted Anki
  • Logged out and back into AnkiWeb
  • Verified that I can log into AnkiWeb and see all of my decks
  • My email appears to be verified on AnkiWeb
  • Created a brand-new Anki profile (same error)
  • Tried syncing from AnkiMobile on my iPhone (same error)
  • My AnkiWeb email address has never been changed

Since the error occurs on multiple devices and with a new profile, I’m wondering if there’s an issue with my AnkiWeb account’s verification state.

Could someone please check my account or let me know how to resolve this?

Thank you!

2

Your email address needs to be reconfirmed annually – Email verification - Anki FAQs . It’s not an error – it’s a notification. There’s no need to try other things, just follow the directions the notification is giving you.

I’m looking at the AnkiWeb account for the email address you used to post here. It was created in July 2024, and last verified in July 2025. It’s now July 2026, so it’s time to verify it again.