Email confirmation stuck – syncing always fails even after confirmation

[Qabas]

Hello,

I am having a persistent AnkiWeb syncing issue related to email confirmation.

My Anki Desktop always shows this error when syncing:
“Syncing failed, because your email address needs to be (re)confirmed.”

Important details:

• I am using the same email address throughout and did NOT change it.
• I received the confirmation email and confirmed it successfully.
• I can log in to AnkiWeb without any problem.
• After confirming, no new confirmation emails are sent anymore.

What I have already tried:

• Updated Anki to the latest version (25.09.2).
• Logged out and logged back in to AnkiWeb.
• Created multiple new clean profiles using Profile Manager.
• Deleted old profiles and local Anki data.
• Disabled all add-ons.
• Started Anki with Shift to avoid add-ons and auto-sync.
• Tried syncing from different fresh profiles.
• Reinstalled Anki.

Despite all these steps, Anki Desktop still insists that my email needs reconfirmation and always references the same email address.

This appears to be an account-side issue where the email confirmation status is stuck on the server.

Could you please manually reset or confirm my AnkiWeb account so syncing can work?

Thank you.

[Danika_Dakika]

Everything looks fine in your AnkiWeb account. It was only created a few months ago, so there’s no reason why it would require reconfirmation yet. But I can see that our emails are reaching you, and your account shows as having been most recently confirmed/verified today.

Given all of that – I’m not sure if this issue has already resolved in the past few hours since you posted, or if I’m just seeing symptoms of the same odd account behavior that you’re seeing.

[Another possibility is that you’re asking about an AnkiWeb account for a different email address than the one you use to post here. If that’s the case, you can add that email address to your Forum account as a “secondary” address, or send it to us privately by DM to @ moderators.]