I took about 4 months away from anki. I started getting wrong credentials response on the anki app when trying to sign in after having to redownload and load with shift key to update plug ins that needed to be updated. I updated to stable anki app, updated my password and am able to log onto anki from ankiweb and phone but I keep getting the same message from the anki app itself. Any suggestions? I like being able to use the add-ons from the desktop version. I went ahead and created a back up in case I need to completely uninstall and re install but I am afraid I will lose all my plug in codes. Please help.
- Where are you trying to log in to the app?
- What is the exact error message you’re getting?
I don’t think uninstall/reinstall would be necessary, but your add-ons and collection are stored in a separate folder from the app. They should be untouched by uninstalling. Managing Files - Anki Manual
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