Saying my email hasn't signed up?

Anki Help
1

Hi, I hope whoever receives this email is well.

I have forgotten my password but as I try to reset my password, it is saying my email isn’t registered? I only have three emails and have tried all of them.

My three emails :

[szaman1@sheffield.ac.uk

[zamansayma181@gmail.com (i’m pretty sure I registered with this one)

[saymazamanspanish@gmail.com

I use the free desktop version on my chromebook . Any help with logging into my account will be appreciated, thank you!

3

no [ before emails, typo sorry

4

There isn’t an AnkiWeb account for any of those 3 email addresses.

1 Like
5

Hi, thank you for your response. In response to your questions, I have checked my emails for emails from anki and there is nothing. How would I go about syncing if I don’t have the page open, like what link could I click to go to my cards to then sync from? Sorry if that is not very clear.

Thank you

6

There is a sync button in Anki (you sync in-app).

Can you see if you you’re logged in inside the app?

7
  • Are you certain you created an AnkiWeb account? It’s not required to use the app… .
  • How would I go about this step?
8

Also would there be a way for the team at Anki to retrieve my cards? If I described what was on there and they had my name? Thanks

9

The link I posted with that question goes through all of the setup.

Not anything that you haven’t synced with an AnkiWeb account.

10

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.