Dear community!
2021 I bought the Anki app for 29,99€ and it was the best purchase ever. Now a have a new iPhone and wanted to reinstall the app for free. I don’t know why but AppStore tells me that I never bought the app so I would have to buy it new. Do you know if Anki is an Abonoment? I thought the amount of 29,99€ saves me a Lifelong access to Ankiapp… Do you have Experience with such a problem and solved it?
Thanks for your help. I appreciate!
Lennart
You are right that Anki is a one-time purchase rather than a subscription. You evidently are experiencing some problems related to your Apple account. I would start by making sure you are signed in to the App Store using the same Apple ID as you used when you purchased Anki.
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