Quick Maintenance Error

Anki Help
1

I haven’t been able to access AnkiPro for about 4–5 hours. I’ve tried both on my phone and my laptop. I logged out of my account and back in again. I also tried logging in with a different account. In short, I’ve tried many possible solutions but haven’t been able to resolve the issue. Every time, I keep seeing the following message:

“Quick maintenance
We’re performing updates on our server to keep things running smoothly. We expect to be back very soon. Thanks for your patience!”

However, according to my research online, there doesn’t appear to be any ongoing maintenance at the moment.
What should I do?
Thank you.

2

That’s a knockoff:

You’d need to contact Anki Pro if you need help.

3

Sounds like the right time to consider using the original Anki. It’s free but with more features and you can study anytime without maintaince downtimes.

Editing this to mention we have an add-on that will help you import data from AnkiPro to Anki. I’ve mentioned this below but some people might miss it. Happy Anki-ing!

If you’re facing issues, post here.

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4

I’ve had the exact same issue its been over 10 hours now. Are you using AnkiPro?

Ive contacted them and tried reinstalling it to no avail, which is frustrating because my exam is tomorrow.

6

I’m sorry that contacting them has been ineffective, but this still isn’t the right place to be asking.

7

None of us are AnkiPro users probably. It’s a community of only Anki users.

I get that. If you’ll let me be really clear cut, this is why you don’t trust your data with big corporations. As they’re the ones in control, you can never be sure when you lose access to that data.

FYI, Anki has an add-on to import data from AnkiPro to Anki.

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