I've updated my anki (2.1.49) and can't use it anymore

[laula]

Hi everyone,

I’ve updated anki earlier this week, and can’t access it anymore.
When I try to open it up, all I get is this:

It never stops, never finishes downloading.

I’ve turned my computer off a few times, but to no end…

I have no idea how to access anki, so if anyone has had the same probleme before and has found a solution, I’d be grateful to hear it.

Thanks

[Rumo]

Maybe there is a connection problem. You can try syncing again later and start Anki while holding down Shift to skip the initial synchronisation for now.

[laula]

Thanks for the reply!
I’ve tried it, but it changed nothing.

[dae]

Please make sure you hold down shift immediately after double-clicking on Anki, and until Anki has fully loaded.