Error message keeps appearing when trying to sync. Tried to clear media folders/files that are no longer supported by anki, without succes. Tried updating the anki-system. Did not help either. Tried deleting cards, no succes. When importing a deck, a message appears telling that the anki-applica…

Is this the issue you’re seeing? [image] "Unable to read file. It probably requires a new version of anki to import." Anki Desktop I can no longer import anki decks. I tried downgrading, getting the latest anki, but it didn’t help. All I get is “unable to read file. It pro…

The ‘please sync again’ message should be resolved if you a) use tools>check database, and b) force a one way sync in the preferences, then upload to AnkiWeb. If that doesn’t help, please try logging out from the preferences screen, then syncing again.

That was it! Thank you :slight_smile:

Thanks for your answer! Just tried both strategies, but I am unfortunately still having problems syncing. Anything else I can try?

Do you have the Special Fields add-on installed? Disabling it didn’t help?

Please use Tools>Check Media, then try logging out and in one more time - the issue appears to be an inconsistency in the way your media is being synced.

I get the following message when checking media: “Folders inside the media folder are not supported. Folder: media.trash” I cannot delete the media.trash folder unfortunately, since it reappears every time I hit “Check Media”. I’ve noticed that every time a try to sync, it goes through all the c…

media.trash should be in the directory above collection.media, not inside collection.media. If you delete it from both locations (if present), where does it reappear?

"Please sync again" error and unable to import new decks

Anki Help

Danika_Dakika March 8, 2024, 11:19pm 2

Is this the issue you’re seeing?

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"Please sync again" error and unable to import new decks

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