Notification Badges on iPhone not Showing Up

AnkiMobile (iPhone/iPad) Help
1

Hi. I know this has been posted before but I’ve tried everything that was recommended and it’s still not working for me.

I believe I’ve set up alerts so a badge appears on the app that shows me how many cards I have to review that day but the badge alert doesn’t appear unless I open the app and close it immediately. When I do this, the badges appear exactly how I would expect but obviously having to open and close the app to see how many alerts I have kind of defeats the purpose of the alert.

I have tried:

  • Deleting and re-installing the app
  • Leaving the app running (not force closing it)
  • Going to Preferences>Review>Notifications and turning notifications off and on again.
  • I have badges (and all other alerts) enabled in iPhone settings
  • I’ve left the app open on a screen other than the deck list overnight to see if I still see that screen or the deck list screen instead and I still see the other screen, not the deck list screen

Any advice would be appreciated. Thanks!

1 Like
2

Apple is strict about security and probably restricts the app from running in the background. Please check if background updates are enabled in the app’s settings.
Settings → Apps → Anki → Background App Refresh[ON]

3

Yep. Background App Refresh is on. It seems to work about half the time. ¯_(ツ)_/¯

4

As far as I know this problem seems to occur in other iOS apps as well so it may be difficult to solve. Another workaround is to open and close AnkiMobile automatically using iphone’s shortcut. e.g. auto open and sync AnkiMobile at the specified time and close the app when done. But this way does not work when the iphone is on lock screen so it is not very convenient.

5

same problem