EricM
June 3, 2026, 8:57am
1
Since yesterday, after syncing, my deck no longer appears. The same thing happens on AnkiWeb. Yet, the collection is 24 MB.
Please paste ‘Debug Info’ (Settings > About > ‘Copy debug info’) below:
AnkiDroid Version = 2.24.0 (ebcf8e0e34921628b9b8a496c66ffd4adbb3705f)
Backend Version = 0.1.64-anki25.09.2 (25.09.2 3890e12c9e48c028c3f12aa58cb64bd9f8895e30)
Android Version = 16 (SDK 36)
ProductFlavor = play
Device Info = samsung | samsung | a34x | a34xeea | SM-A346B | mt6877
WebView Info = [com.google.android.webview | 777817803]: Mozilla/5.0 (Linux; Android 16; SM-A346B Build/BP2A.250605.031.A3; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/148.0.7778.178 Mobile Safari/537.36
ACRA UUID = fa2ce7b7-9fc6-4a34-983f-ed4720bb234b
FSRS = 5.1.0 (Enabled: false)
Crash Reports Enabled = true)
Try running 3-dots menu > Check > Check Database.
EricM
June 3, 2026, 9:19am
3
I did it. It is noted that the database has been rebuilt and optimized. But the deck still isn’t appearing.
If there’s a possibility you deleted the deck/cards/notes, or you chose the wrong direction for a one-way sync and overwrote your collection, you can restore it from an automatic backup. Restoring an Automatic Backup (Recovering from Data Loss) - Anki FAQs
If it’s not that –
Where are you looking for the deck and not finding it?
Have you searched in Browse/Card browser for the contents of notes/cards that are in that deck? It’s possible you moved the cards, or the deck is nested under another deck.
Do you see the same issue on desktop Anki? [If you haven’t synced yet, you can start in safe mode to skip auto-syncing.]