Missing pictures in imported cards

Anki Help
1

Hello,

I’m having trouble with a deck where only 20% of the pictures work. I downloaded the deck from the following link:

https://ankiweb.net/shared/info/2055743218

My friends from uni also downloaded from here and didn’t have any problems whatsoever.

I have tried sync, deleting everthing, reinstalling but for some reason I just can’t get the pictures to shown, and instead I get the little icon.

I would very much appreciate the help

1 Like
2
  • Is this issue happening on the device where you imported the deck directly, or on a device that you synced the deck to after that?
  • Have you run Check Media to see if the images are in your collection or listed as missing?
  • Is the image not showing up on the card when you study, or is it also not showing up in the note editor?
3 Likes
3

This is happening on all my devices connected to my account.

The image not showing up at all.

when I run Check Media it says that some files are used in cards but not found in mediafiles.

4

That’s weird, I was able to install that deck from the same link you shared and everything seems to be in order.

Could you please check that you have all your images stored at the root of your collection.media folder?

Follow this link for reference if you face problems to locate it.

5

They probably aren’t considering Haaauberg said this:

I’d try to

  1. download the file again,
  2. then import it again.
  3. Afterwards run check media again to see if all files are imported this time.

Since other people don’t have the same problem, something must go wrong during import for some reason (or media files got deleted after import, e.g. because of an external program, but that would be very unlikely).

6

I just tried redownloadig the files and then checking my collection media. In the collection media there was no files from todays date..

7

It says the same. I might be translating it wrong, since my Anki is in danish.. So sorry for this