Missing Media Files on all Anki downloads

I have been downloading various Anki decks from various sources prepping for school. All links (when clicked to download) divert me to Google Drive where it again prompts me to download. From there, I open my downloads folder, click on the deck, and it opens with an import screen in Anki.

The decks have all imported properly, skipping cards that are already present. However, I have been unable to get any decks to upload with their corresponding media. It has the media icon on the card, but the images themselves are missing. When I Check Media, I have hundreds of images that are missing.

Because I am downloading these off public forums/study groups, I am unable to check that they are including media in export… but I have not seen anyone else have these issues, so I feel that it is on my end.

Any suggestions for getting around this? I have tried redownloading the decks but the images do not come through still. I have also updated Anki to the most current version.

I appreciate any help!



Anki would import the media files if they had been exported into the file you downloaded. If the media is missing, there is nothing we can do.

Though if others do not have this issue then maybe the media isn’t part of the collection, but from a website instead? You can see that by clicking on the <> icon in the top right corner of a field (see your second picture). Maybe you’re unlucky and the site went down.

I’d recommend you to look for similar decks on ankis website and choose those with a healthy amount of upvotes (or create your own decks, which is way better than using premade decks). Here’s the official site: https://ankiweb.net/shared/decks

Okay I will take a look, thank you!

This is what it says when I click the icon:

Those are local files that had been copied from the clipboard. If those are missing, then the providers of your deck forgot to export the media. You cannot retrieve those unfortunately.

Understood. I have reached out to them to see if I can have them update the download file. I appreciate your help!

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