(MacOS) My anki app wont open

Anki Help
1

I’ve been using anki for a long time, and i had the app open this morning. I haven’t been through my cards over the weekend and had about 400 cards waiting for me this morning. I had the app open during the morning, but closed it, when i had to do some work. Now, a couple of hours later, the app wont open, and just keeps telling me, that the app closed abruptly. Now i’ve tried to download anki again, to delete some of my card packs, and some of those terminal commands, but to no avail*. I would really hate to have to delete everything, because i have an important exam coming up. Please help!!

*: this is what it says when i run the command:

2026-05-04 10:56:28,175:INFO:aqt.mediasrv: Serving on (link)

Qt fatal: The following paths were searched for Qt WebEngine Process:

/Users/mac/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/PyQt6/Qt6/lib/QtWebEngineCore.framework/Helpers/QtWebEngineProcess.app/Contents/MacOS/QtWebEngineProcess

/Users/mac/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-x86_64-none/bin/QtWebEngineProcess

but could not find it.

You may override the default search path by using QTWEBENGINEPROCESS_PATH environment variable.

Abort trap: 6

Gertruds-MAC:~ mac$ [/quote]

-bash: [/quote]: No such file or directory

2

It seems that when you re-installed Anki, the installation might have been incomplete (because the QtWebEngineProcess file is apparently missing). You might want to delete the current Anki installation and try re-installing Anki again.

To delete the Anki installation, from the Terminal app:
rm -rf ~/Library/"Application Support"/AnkiProgramFiles

Then, re-run the Anki launcher. It should bring up a Terminal window with the text menu allowing you to re-install Anki. (At the menu, press Enter to install the latest version of Anki, then wait because the process can take up to 10-20 minutes.)

3

If i delete the app, will it delete my progress (or whatever you call it lol)? I’ve tried to run the command, but nothing happens, it doesn’t even give me an error message in terminal.

4

No. All your decks, review history, media files, etc. are in a different directory (~/Library/"Application Support"/Anki2). So, deleting the AnkiProgramFiles directory will leave your progress intact.

You can refer to the Anki Documentation for this information about the AnkiProgramFiles and Anki2 directories.