Two problems really: I bought a new MacBook Pro (OS Catalina 10.15.5) and the software on my 2011 MacBook was transferred to it. The old laptop couldn’t be upgraded with the latest version of Anki so the older version was transferred to it. Today, I tried to add cards on the new machine (up till now I’ve been using the old one) and it wouldn’t let me do that. I couldn’t even open the ‘add’ screen. So I thought it must be that the new machine isn’t compatible with the old software. But I couldn’t close the old version, and having done the upgrade I can’t open the new version. The icon at the bottom of the screen bounces uyp and down but absolutely nothing happens - no dialogue box, nothing. It doesn’t even look as though Anki is open - but when I try to restart my machine, it tells me that Anki has prevented restart - please close Anki. The only way I can do that is ‘force quit’ which I’ve done a couple of times. But nothing is happening. I’ve seen another comment on the forum where a user suggests it is the media player which is interfering, but as far as I can see that isn’t on.
The only other thing that has changed is that I downloaded Office 2019 today (previously 2008 version).
Any advice please? I can go back to adding cards on my old machine, but I want to get this one working as the old one is close to total collapse.