Hi- hoping for some help please!!
My friend shared his anki decks with me today, and since adding his cards to mine, all of my images have disappeared - only appearing with a blue box on my cards.
How do I correct this?
It keeps on telling me that my images are missing? Is there anyway you can restore this from the AnkiWeb?
@dae any ideas?
Anki creates automatic backups, so if an action you’ve taken has caused problems, I’d recommend you try restoring from a backup made before you imported the deck: Restoring an Automatic Backup (Recovering from Data Loss) - Frequently Asked Questions
Hi, I’ve done that- but doesn’t seem to make any difference
@dae do you think this could be caused by a storage problem on my own iPad?
You don’t appear to have been syncing with AnkiWeb, so it’s a bit hard for me to say. Using the “check media” option in the preferences screen may give you a hint as to what is going on. Importing does not affect any media files that are already on your device, so restoring from a backup made prior to the import should be sufficient provided the images were already on your device.
@dae n the check media folder, it just says that the media is missing - just seems odd that any media made after the sync has stayed but anything before has disappeared- unless it’s still syncing now?
You don’t appear to have been syncing with AnkiWeb - there are only a few media files in your account, and they were synced in the last few days. As mentioned above, importing does not affect media files, so I can only think of a few explanations for why media may be missing:
- the media files were already missing prior to the import
- the media files are stored in a separate profile, and you switched to a different profile before importing. If that’s the case, you should be able to recover them by switching back to the profile that contains them.
- you removed and reinstalled the app, which deletes all data
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