Log in (or not)

Hello,
it has been a while since I used Anki. I tried to synchronize and Log in. When I try to create an account it tells me the email is in use. When I reset the password I can do this (with the given email), but it still doesn’t allow me to log in as it tells me no account exist under this account.

I am overwhelmed by this paradox. What can I do?
Thanks :slight_smile:

If you’re still having trouble, are you typing in your email, or using a password manager/saved password? If the latter, what happens if you type in the details instead?

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