Account no longer exist

I had my laptop reset to factory mode because of malware software Installed a couple of months ago so i re-downloaded the apps including my anki app.

Only today i realised that my decks are gone, and my account details are abolished

I logged into anki website and it keeps telling me the email I tried using to log in does not exist. I have also tried resetting my password with the email and it’s giving me the same message

Can someone help me? Thanks

If you remember creating an account and have used different email addresses in the past, I recommend trying to log in with those.