Issue updating AnkiApp

When I try to open anki, it is normal, and I spent an hour uploading flashcards, which all went perfectly fine, and I had 34 cards, but then I went off it and it said: “App out of date. You must update to continue. Check AnkiApp help and support portal for more information.” So obviously I did exactly what it said there and spent ages on the website downloading it over and over again following the instructions precisely and each time it would do the exact same thing when I either tried to download a deck of flashcards (which didn’t save) or press on the account button.

I spent hours combing through google, the forums, FAQ, and other help support but I can’t find anything that is helping and I only just downloaded so I have no idea what to do.

You are on the forum for the official (trademarked) Anki software that you can download from the official website: https://apps.ankiweb.net/

You seem to be using a knockoff; that app isn’t related to the official anki and we cannot give you support for their app. See Anki knockoffs - Anki FAQs.

Maybe search for something along the lines of “AnkiApp support” on the internet? Or you could switch to the official Anki if desired, of course.

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