Hello, Im on a apple silicon mac i have the newest version of Anki (24.06) I disabled firewall I tried different Wifi Hotspots I put timeout timer to 120seconds The Problem persists Error code: error sending request for url (): error trying to connect: tcp connect error: Operation timed out (os error 60)⁩ Thank you in advance!

[image] Now it turns out to be this situation.

I am having difficulty syncing my cards. When I opened Anki (desktop version) this morning, it began the syncing process, but then instead of completing it came up with a message: “Connection timed out. Please try again. If you see frequent timeouts, please try a different network connection.” I have tried a different network and gone through the troubleshooting steps on AnkiWeb. I have also tried syncing on the Anki mobile app and am receiving the same message. Does anyone know if there is anything else I can try to resolve this issue?

I have the same problem. It’s the first time it happens to me. I don’t know what to do either

One of the servers developed a hardware issue overnight. I managed to migrate most user accounts over to a different server before it died completely, so most affected users may find the issue goes away if they log out and then sync again. The handful of remaining users may need to wait a few hours I’m afraid, as the drives are currently being rehoused in a new machine. Edit: it’s back online now, so you shouldn’t need to log out.

Hello! I have recently faced the following problem: when I try to synchronise my collections in the desktop version and using an android app, the program first tries to sync for some time and then suggests that there are some connection problems or another device has issues (unable to connect to another computer) - please see the screenshot attached. Would you be so kind as to help me solve the described promlem? Ankiweb on the computer and on the tablet simply doesn’t load the page. However, Ankiweb on my Iphone works well. Thank you! [capture_20241107191820101]

Hi, I have this error message anytime I open or close Anki on my mac computer: A network error occurred. Error details: ⁨error sending request for url (): connection error: bad MAC⁩ I have the latest version of Anki-- could anyone help troubleshoot this?

Hi I still have the same issue. Recommendations posted in FAQ “Syncing failed: Connection timed out’ errors when syncing” do not work. ankiweb.net can be pinged without packages loosing. Do you have any idea how to fix the issue? [Скриншот 04-12-2024 224418]

I want to add to this. Im having the same issue as “TipStop” and it just started at about 7:25ish PST, where the app closed by itself, and then when I opened I get the same “timed out” message when trying to sync. Ive tried different networks and it isn’t working on my phone, laptop, or desktop. Please help as I have finals week next week! I did the troubleshooting recommended and I think this is some bigger issue Im sure you all are trying to fix. If you aren’t aware then I want to second this so you become aware. Thank you all so much for your time looking into this.

Issue syncing cards

Anki Syncing & AnkiWeb

dae November 17, 2024, 9:54am 11

@KaterinaTk Anki os error 10060
@minko Having sync issues with Anki

Topic		Replies	Views
Can't sync Connection timed out. Please try again. I Syncing & AnkiWeb	28	2102	June 28, 2026
AnkiWeb, iOS, and Mac all fail to connect to Anki's servers Syncing & AnkiWeb	17	719	November 19, 2024
Error details: error sending request for url (): error trying to connect: tp connect error: Connection refused (os error 61) Help	5	2029	November 3, 2023
Network synchronization error Syncing & AnkiWeb	17	207	September 17, 2026
Connection timed out. Please try again. If you see frequent timeouts, please try a different network connection. Error details: ⁨⁩ Syncing & AnkiWeb	7	287	February 16, 2026

Issue syncing cards

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