Images showing up sometimes on web/ipad/iphone. Some images do not

Hi guys,

I am reaching out about a common issue. I upload many pictures to my anki cards and they were working well for about a month. After, my images do not show up, instead i get a small box or a image of a image file. I have read the forums on this and tried the recommendations provided but nothing has worked. I just updated my anki app on the mac to the latest version but nothing is working. I really enjoy posting images on my cards so i was wondering if there is anyone who can help me/walk me through how to get this resolved? Thank you so much.

Please check that “media sync complete” is shown on each device: Media files may take time to sync - Frequently Asked Questions