I'm having a password issue

Anki Desktop
1

Hello,

I purchased a lifetime Anki license, but I have a password issue.
Whenever I try to change the password, it doesn’t work, and the created password doesn’t work with the desktop Ankiapp, and I haven’t tried with the iPad version either…

Hope you can help me.

I can show you purchase proof by email.

Best regards,
Eden

2

See AnkiApp is not part of the Anki ecosystem - Frequently Asked Questions.

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